Privacy Policy.

KW Interiors (“we”, “us”, “our”) respects your privacy. Please find our Privacy Policy detailed below. It tells you how we collect your personal information and how we use, store, and disclose that information.

1) What personal information we collect

We may collect personal information that you choose to provide to us, including:

your name, email address, phone number, and any details you include in messages or enquiry forms
information relevant to your project or enquiry (for example, property details, design preferences, measurements, timelines, budgets, photos, or documents you provide)
records of communications between you and us (emails, messages, call notes)

We may also collect limited technical information when you use our website, such as your IP address, device type, browser type, and pages visited.

2) How we collect personal information

We collect personal information when you:

contact us by email, phone, social media, or via our website
submit an enquiry form or request a consultation
provide information during meetings, calls, or correspondence
browse our website (including through cookies or similar technologies)

3) Why we collect, use, and store personal information

We may collect, use, and store your personal information to:

respond to enquiries and communicate with you
provide and manage interior design services and related support
prepare proposals, quotes, and project documentation
coordinate with relevant third parties where needed to deliver your project
improve our services and website
comply with legal, regulatory, and tax requirements

4) Disclosure of personal information

We may share personal information with third parties only where necessary to provide our services or operate our business, such as:

suppliers, showrooms, and manufacturers
trades, contractors, installers, builders, and other service providers involved in your project
professional advisers (e.g., accountants or legal advisers)
IT and website service providers (e.g., hosting, email, and security providers)

We do not sell your personal information.

5) Cookies and website analytics

Our website may use cookies (or similar technologies) to help the website function properly and to understand how visitors use the site. You can manage cookies through your browser settings. Disabling cookies may affect how the website performs for you.

6) Direct marketing

If we send you marketing communications, you can opt out at any time by following the unsubscribe instructions (if provided) or by contacting us.

7) Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

8) Access and correction

You can request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date, incomplete, or misleading. To make a request, contact us using the details below.

9) Overseas disclosure

Some third-party service providers we use to operate our business (for example, cloud services) may store information outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

10) Third-party links

Our website may include links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

11) Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website.

12) Contact us

For questions, requests, or complaints about this Privacy Policy or how we handle personal information, contact:

KW Interiors

Email: info@kwinteriors.com.au

Phone: (02) 9792 3700

Address: 10 Marigold Place, Milperra NSW, Australia